headquartered in Chennai, is an end to end payment solution provider with a vision to serve financial institutions and businesses through innovative payment solutions. Bijlipay’s payment solutions are brought to market, enabled by the technology of Wirecard AG, Europe's leading payments company.
WHAT WE DID
UI & UX | Mobile Engineering
Merchants had to visit the Bijlipay office to submit documents for verification to complete the registration process.
Their manual documentation was taxing for both Bijlipay executives and merchants or retailers. This procedure took more than 3 days and involved a lot of back and forth, tedious follow up and verification by the Bijlipay staff.
We identified the user’s preferences and pain-points, and grouped them in an affinity map which helped pinpoint recurrent themes and issues.
We created a simple user flow to understand users journey through a set of steps towards a successful outcome and final action.
We provided a visual understanding of screens to create the global and secondary navigation by ensuring the app structure meets user expectations.
We created an app that allowed retail outlets, restaurants, out- of-home entrepreneurs, professionals or delivery-model to upload PDF and other legal documents for verification and registration.
Uploaded documents were reflected on Bijilpay’s dashboard, which helped them instantly review and get in touch with the respective person.
We built an ACL (access control list), mainly “read only” feature and created a functionality that helped in dividing documents into several groups.
We added a facility to add comments (approved/challenged/questioned) to documents.The in-app analytics, allows Bijlipay executives to analyze the documents and data.
GLANCE AT THE RESULT
doodleblue’s cooperation and empathetic nature has helped us build the product of our dreams with ease.
- Eniyan Narayanaswamy
-Cheif Product Officer, Bijlipay
user retention increased
SEE WHO ELSE WE'VE HELPED
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