Increased Customer Engagement


Fashion Houses

Digital Transformation

A luxury fashion house seeking to harness the power of social media to connect with a younger audience.

As a newly launched brand, there was a strong need to create buzz and hype in order to accelerate brand value, brand awareness and engagement with their target audience.


Digital Business Building

Keeping brand ideologies in mind, our digital transformation team suggested updating users on fashion shows, news and trends of the luxury fashion house with the help of keywords and notifications. This approach accelerated engagement and helped build a larger audience base across their social media platforms.


Enriching Shopping Experience

For a fast and easy shopping experience, we embedded a chatbot on their website, which helped customers to quickly find apparels they wanted. Additionally, we increased their social media reach, increased engagement and accelerated brand recognition

  • Displaying behind the scenes of fashion shows
  • Pushing notifications to every user who interacted with the chatbot
  • Optimising funnel for directing customers to their desired set of options


The campaigns on social media for BTS videos, customer interaction and feedback gained a steady response


users engaged


increase in mobile orders


increase in customers

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